Sikika Softwares Limited Privacy Policy.

Sikika Softwares Limited respects your privacy and is committed to protecting user information collected through the MajiSuite application and related Sikika platforms.

Information We Collect

MajiSuite may collect:

• User account information
• Phone numbers
• Utility billing information
• Meter reading data
• Payment transaction details
• Device and usage information

How We Use Information

The information collected is used to:

• Manage customer billing
• Process payments
• Generate invoices and reports
• Send SMS notifications and reminders
• Improve system performance and security
• Provide customer support

Data Protection

We implement appropriate technical and organizational measures to protect user information against unauthorized access, loss, misuse, or disclosure.

Third-Party Services

MajiSuite may integrate with third-party services including:

• M-Pesa payment services
• SMS gateway providers
• Cloud hosting providers

These services may process data necessary for application functionality.

Data Sharing

We do not sell personal information. Data may only be shared:

• When required by law
• With authorized service providers
• With the organization using the platform

User Rights

Users may request:

• Access to their information
• Correction of inaccurate information
• Deletion of data where applicable

Contact Information

Sikika Softwares Limited
Website: https://sikika-ke.co.ke
Email: kevin@sikika-ke.co.ke

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be published on this page.